Q1. How can you guarantee the quality? What is the warranty for your products?
A1: All products are gone through strictly test by our experienced QC before delivery. Usually we offer 1 year warranty.
Q2. Can I get free sample?
A2: Sorry, usually no free sample, but can be negotiable.
Q3. Can I make customized items and packing?
A3: Sure! Customized service is always available. For example, we usually pack our goods in neutral boxes. If you have registered patent, we can pack the goods in your branded boxes after getting your authorization Letters.
Q4.Do you have any MOQ limit?
A4: Low MOQ, 1pc for sample checking is available. Special price will be offered for wholesale orders.
Q5. The prices shown on your website are exact prices?
A5: Prices showed on the website just for your reference, please contact us for more details or good discount.
Q6. Can you offer related other products which can't be found from your website?
A6: Yes, just send us your inquiry. We have 10+years experience in air suspension field, integrated a wide range of quality resources.
Q7. What is the terms of your delivery?
A7: EXW, FOB, C&F, CIF...etc.
Q8. How to guarantee your afte-sales service?
A:1.Strict inspection during production
2. Recheck the products before shipment to ensure our packaging in good condition
3. Track and receive feedback from our customers and feedback quickly.
Q9. What would you do once customer's complaint?
A:We will respond and done quickly to our customers within 24hours
